## Document Organization

The guide contains the following sections:

Chapter 1: Introduction | Provides an overview of this guide.
Chapter 2: 9600 Series IP Telephone Installation | Describes the equipment and resources required to properly install and operate the 9600 Series IP Telephones. Provides instructions on installing the telephones out of the box.
Chapter 3: Local Administrative Options | Describes how to set local administrative options, if requested by the system or LAN administrator.
Chapter 4: Maintaining 9600 Series IP Telephones | Describes maintenance actions like downloading telephone software from the Avaya support Web site and customizing system values.
Chapter 5: Troubleshooting Guidelines | Describes error conditions and messages that might occur during the installation of the 9600 Series IP Telephones.
Appendix A: Restart Scenarios | Explains the different scenarios possible for the sequence of the restart process.
Appendix B: Glossary of Terms | Provides a glossary of terms used in this document or which are generally applicable to 9600 Series IP Telephones.
Appendix C: Related Documentation | Provides references to external documents that relate to telephony in general, and can provide additional information about specific aspects of the telephones.