#### Pushable vs. Non-Pushable States

The following are non-pushable states for Top Line pushes to an IP telephone:

- When the telephone is in the process of restoring a retrieved backup file.
- When a Local Procedure has been initiated. See the Avaya one-X Deskphone Edition for 9600 Series IP Telephones Administrator Guide on the http://www.avaya.com/support Web site for more details on local maintenance procedures
- When the telephone is in any text entry mode (for normal priority).
- When any Call Appearance is in the Alerting mode (for normal priority).
- When the telephone is in Soft-Hold call state (for normal priority).
- When a Top Line message cannot be displayed due to call-related messages taking Top Line precedence.

If a phone is not in one of the above states, it is considered to be in a pushable state, meaning the telephone will accept a Pushed Message.